We’re here to make your enquiries as simple and stress-free as possible. Please follow the steps in this form, and we’ll handle the rest!

Before you begin, ensure you have your order number and relevant details handy.

The form will take just a few minutes to complete.

If you have questions or need assistance, feel free to contact our customer support team at info@creationfurniture.co.uk or call us on 08000016096.

Have you received your order? *

Yes

Please let us know the reason for cancelling *

Please let us know the reason for the return. *

We value your feedback. Please let us know more about the reason for the return/cancellation.

*optional

We are sorry to hear that there is an issue with your order.

Please continue with our claims form.

First name *

Last name *

Email *

Phone number *

Order Number

You can find it in your confirmation email

Delivery date

Would you like to cancel all products in your order?

Yes

How many different products are you returning? *

Product name or ID *

Quantity *

Product condition *

Product name or ID *

Quantity *

Product condition *

Product name or ID *

Quantity *

Product condition *

Product name or ID *

Quantity *

Product condition *

Product name or ID *

Quantity *

Product condition *

How many items would you like to cancel? *

Product name or ID *

Quantity *

Product name or ID *

Quantity *

Product name or ID *

Quantity *

Product name or ID *

Quantity *

Product name or ID *

Quantity *

Please keep in mind that used items may not qualify for a full refund.

See our full return policy for more information.

Thanks you!

Our customer service team will review your request and contact you within 48 hours (Mon-Sat).

Thanks you!

Our customer service team will review your request and contact you within 48 hours (Mon-Sat).

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